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Quality Management System

The scope of the V&I QMS covers the Agency’s tasks described in Art. 2(2)(b) and Art. 3 of the FR, respectively:

a) visits to Member States on behalf of EC and in accordance with the methodology established by the AB;

b) inspections of Recognised Organisations, in accordance with Regulation (EC) No 391/2009 on common rules and standards for ship inspection and survey organisations;

c) inspections on behalf of the EC regarding the training and certification of seafarers in third countries in accordance with Directive 2008/106/EC;

d) assisting the EC to perform maritime security inspections in accordance with Regulation (EC) No 725/2004 and (EC) No 324/2008, as amended;

e) horizontal analysis of the findings of the inspections cycle.

For the V&I QMS certification purpose, the scope is described generically as: “EMSA Visits & Inspections”.

Within the scope of the QMS, the requirements of interested parties, the external and internal issues that may affect its ability to achieve the intended results, including the associated risks, are reviewed and monitored for each process. By adopting the ISO process and risk-based approach the Agency aims to:

  • consistently provide quality services in compliance with stipulated regulations and requirements;
  • achieve and sustain high levels of performance through an effective continual improvement process;
  • demonstrate conformity with ISO 9001:2015 requirements.

Regarding ISO 9001:2015 requirements, clauses 7.1.5 – “Measuring and monitoring resources” and 8.3 – “Design and Development of products and services” – are not applicable as the Agency does not use any measuring equipment and does not perform activities related to these requirements.