Getting in touch with us

contact us

There are several ways to get in touch with us, depending on the type of query you have. Please read the following contact options carefully and choose the one that’s right for you.

First of all, please note that we have an extensive, searchable, frequently asked questions section on our website which may already contain the information you’re looking for. You can access it here.  And we have an extensive repository of information and technical documents published on our website, including guidelines, manuals, and inventories and technical reports. You can browse through them in the publications section of our website; they may contain the information you are looking for.

General information

If you require information on a topic that’s not covered in our frequently asked questions section, please use our general contact form to get in touch. You can also subscribe to our newsletter to keep up to date with our activities and projects.

Access to documents

If you’re looking to access documents in the context of Regulation (EC) No 1049/2001, you will find all the information you need to make an application, plus the contact form, here. To ensure your request is handled correctly and efficiently, please only use this channel when making an access to documents request under the Regulation.

Access to maritime data

Under certain circumstances, and depending on the nature of the request, applications can be made for access to some categories of data from EMSA’s own maritime applications. These requests can be made by European Union (EU) Member State national government authorities and EU institutions and bodies, and by projects or programmes established by these parties and working on issues of public interest. You can find out more about how this data can be requested here.

Tools and services

If you use our tools and services (like CleanSeaNet or our Maritime Support Services) please note that only registered users of these services should make contact through these channels.

You might also be interested in:

Recruitment

Information about current vacancies is always published on our recruitment page. But please note that EMSA never accepts spontaneous applications, so you shouldn’t send your CV to us outside the context of a specific call for applications.

Procurement

Information about current and past calls for tender are published on the procurement section of our website. You can also subscribe to our procurement newsletter to have new calls for tender emailed directly to you as soon as they are published. You can also read our guidelines for candidates and tenderers for more information on how our procurement process works.


Other ways to contact the EU

In person

All over the European Union there are hundreds of Europe Direct information centres. You can find the address of the centre nearest you here.

On the phone or by email

Europe Direct is a service that answers your questions about the European Union. You can contact this service:

by freephone: 00 800 6 7 8 9 10 11 (certain operators may charge for these calls),

at the following standard number: +32 22999696 or

by email

Finding information about the EU

Online

Information about the European Union in all the official languages of the EU is available on the Europa website.

EU publications

You can download or order free and priced EU publications at: https://publications.europa.eu/en/publications .

Multiple copies of free publications may be obtained by contacting Europe Direct or your local information centre